FAQ
What is Sirius Geography?
Sirius Geography is an entertaining way to learn about our world. The broad scope allows for both shallow trivia games as well as in-depth learning about physical and human geography as well as introductory geology, meteorology, climatology, and oceanography. Whatever your level of interest is, from just learning about the major countries to understanding the complex connections between places, people, and environments, we got you covered!
Who is Sirius Geography for?
Sirius Geography is for anyone interested in knowing more about our world! The depth and breadth of content is equally suitable for casual entertainment as well as for in-depth learning. Our navigation and user interface is designed for adults and teens but older kids can easily use it too with minimal adult help.
Can I play for free?
Yes! You can download SG for free from the App and Play store and access all of our content. You lose lives if you get questions wrong. Lives will regenerate to allow you to continue exploring and learning. Unlimited lives are available for a small subscription fee–less than the price of a frothy coffee per month!
What can I do if I run out of lives?
Lives regenerate over time. If you don’t want to wait, you can get free extra lives by watching an ad or by subscribing. You can get unlimited lives to explore and learn about our world for less than the price of a frothy coffee per month!
How can I get more lives?
Lives regenerate over time. If you don’t want to wait, you can get free extra lives by watching an ad or by subscribing. You can get unlimited lives to explore and learn about our world for less than the price of a frothy coffee per month!
Subscriptions and Pricing
Can I play for free?
Yes! You can download SG for free from the App and Play store and access all of our content. You lose lives if you get questions wrong. Lives will regenerate to allow you to continue exploring and learning. Unlimited lives are available for a small subscription fee–less than the price of a frothy coffee per month!
How much does a subscription cost?
You can get unlimited lives for just US$2.99/month–less than the price of a frothy coffee! You can get 2 months for free if you sign up for a year (US$29.90/year).
What does the subscription include?
Subscribers get unlimited lives, allowing you uninterrupted access to our wide-range of content. Enjoy unlimited game-play without ads or other interruptions.
Are there any discounts?
Unfortunately, our in-app purchase model doesn’t allow us to offer special deals at this time.
How can I renew my subscription?
Your subscription will automatically renew unless you cancel it. If you cancel your subscription, you can resubscribe at any time in the “Shop” page of the app.
How can I cancel my subscription?
You can cancel your subscription at any time in the “Shop” page of the app which stops the automatic renewal of your subscription.
Can I get a refund?
We want you to enjoy our product. Please contact us within 7 days of a purchase to request a refund. Please refer to our terms and conditions for more details.
Account
How can I create an account?
You can sign up inside the app either with your email or by using a web ID like Google Login.
Why do I need to create an account?
Having an account allows you to keep your progress and subscriptions even if you change devices or update your software.
I don’t have a subscription, do I still need an account?
We highly recommend you to create an account to retain your progress. Without an account, all of your progress can be lost if you update your software, change devices, or clear your cache. Creating an account keeps your progress safe.
How can I log into my account?
When you open the app for the first time on a new device, follow the instructions on the screen. You can also find the login page under the “Settings” tab.
I forgot my password. How can I reset it?
Go to the login page (under “Settings” or on the front page when opening the app for the first time on a new device) and follow the instructions for a forgotten password.
I forgot my username. What can I do?
Your username is the email you used to sign up. Alternatively, if you used a web ID (like Google Login), you can use that as well to retrieve your account.
Technical problems
Images are not showing up.
Some images may take a short while to load. Ensure you are connected to the Internet. Try and restart the app or your device and try again. If the problem persists, please get in touch with us here!
My progress is not showing up properly.
Please check that you are logged into your account. Try and restart the app or your device and try again. If the problem persists, please get in touch with us here!
The app is not working properly.
Try and restart the app or your device and try again. If the problem persists, please get in touch with us here!
I found an error.
Thank you for helping us improve our app! Please get in touch with us here and describe the issue in as much detail as possible.
Content
Where does the content come from?
We have a team of expert content creators that curate and create our content. Our team includes geography professors and teachers with expert knowledge in this field. We pride ourselves on academic rigor and crosscheck all of our content against credible sources.
What sources are used?
We use a wide range of academically rigorous sources, including from the UN Statics division, the World Bank, the CIA World Factbook, National Geographic, and a range of different Atlases. Please check the references in articles for some idea of the sources used for specific topics.
Is the content accurate?
We have a rigorous process to create content which includes carefully selecting our sources and having experts test and evaluate our content. We pride ourselves in having highly accurate content. In the unlikely event that an error has crept in, please let us know by contacting us here, so we can rectify it immediately.